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China Unicom Henan Branch outbound marketing system

08/07/2019

With the promotion of stock operation and the need of new development of refined marketing of users, outbound calls, as an accurate and efficient marketing method, are becoming more and more important.

Focusing on the current business development needs, Our company has cooperated with Henan Branch of China Unicom to establish an outbound marketing system to support its own channel personnel and social channel personnel, in order to achieve accurate marketing matching between users and products. The system realizes intelligent and dynamic business and agent scheduling through virtual agents to control different service strategies, forms the cooperation mode of artificial and machine outbound calls, and improves the overall service efficiency.

 

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The system is based on soft switch platform, covering voice and SMS access, realizing call management, seat management, report management, business management, marketing management, outbound call management, recording quality supervision, intelligent reporting system and other functions.


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